I have been trying for several hours over several days to make a purchase but cannot ge...

GetHuman5058934's customer service issue with Amazon UK from July 2020

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The issue in GetHuman5058934's own words
I have been trying for several hours over several days to make a purchase but cannot get past the login details stage. I have set up an order for garden supplies but when I attempt to proceed to the checkout stage I am asked for my sign in details which your system will not accept. I have tried changing my password as suggested ( which I have not forgotten ) and tried to use the six digit OTP several times but keep getting told that there has been an .......* unusual login attempt *.....but I cannot get any clarification on what this means. This is VERY exasparating , do I shop elsewhere or am I still considered to be one of your customers?** CHRIS JEFFRIES

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Amazon UK

Customer service issue
Reported by GetHuman5058934
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 7390 others
0 customers following this

Timeline

GetHuman5058934 started working on this issue
Jul 13th 11:26am