I've order an ebike from jannyshop a couple of days ago but it went out of stock. I di...

GetHuman5030067's customer service issue with Amazon UK from July 2020

Help with my Amazon UK issue
The issue in GetHuman5030067's own words
I've order an ebike from jannyshop a couple of days ago but it went out of stock. I did cancel a couple of time as I wanted a different bike but settled with the jannyshop bike before it was out of stock and then I saw a different seller same bike but the money was taken for the jannyshop bike which is now back in stock again so what I mean is I want to go ahead with original purchase please. Many regards Leslie Barnett.

GetHuman5030067 did not yet indicate what Amazon UK should do to make this right.

How GetHuman5030067 fixed the problem
I ordered and it said out of stock and to cancel but moneys still in transaction for it but it's back in stock so I want to continue with my purchase. It's using my old card and need to be revised but thatll only take a moment. So yeah need to pay for this bike so I know its on the way to me. Thanks Lj Barnett.
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Amazon UK

Customer service issue
Reported by GetHuman5030067
Jul 5th, 2020 - 4 months ago
Fixed
GetHuman5030067 shared how to fix
Seen by 5 customers so far
Similar issue to 7426 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account

Timeline

GetHuman5030067 started working on this issue
Jul 5th 12:03am
GetHuman5030067 confirmed the issue is fixed. Hooray!
Jul 5th 11:11am
GetHuman5030067 confirmed the issue is fixed. Hooray!
Jul 5th 11:12am

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