I've tried chat. It diesnt work. I've been charged for Amazon prime and also kindle unl...

GetHuman4863977's customer service issue with Amazon UK from May 2020

Help with my Amazon UK issue
First: share to improve GetHuman4863977's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4863977 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman4863977's own words
I've tried chat. It diesnt work. I've been charged for Amazon prime and also kindle unlimited so I've been charged £*.** twice. Then they told me my prime was cancelled which it isn't as ive just paid for it on the **td may and also paid £*.** for kindle unlimited * days later from card ending ****. They were useless. I want Amazon prime but kindle unlimited is included so why have I been charged twice. I really need to speak to someone to get this sorted out thank you

GetHuman4863977 did not yet indicate what Amazon UK should do to make this right.

How GetHuman4863977 fixed the problem

We are waiting for GetHuman4863977 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon UK's attention and get better help faster. Tap below to get started.
Having Amazon UK issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon UK

Customer service issue
Reported by GetHuman4863977
May 24th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 7521 others
0 customers following this


GetHuman4863977 started working on this issue
May 24th 9:55am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians