I've tried chat. It diesnt work. I've been charged for Amazon prime and also kindle unl...

GetHuman4863977's customer service issue with Amazon UK from May 2020

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The issue in GetHuman4863977's own words
I've tried chat. It diesnt work. I've been charged for Amazon prime and also kindle unlimited so I've been charged £*.** twice. Then they told me my prime was cancelled which it isn't as ive just paid for it on the **td may and also paid £*.** for kindle unlimited * days later from card ending ****. They were useless. I want Amazon prime but kindle unlimited is included so why have I been charged twice. I really need to speak to someone to get this sorted out thank you

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Amazon UK

Customer service issue
Reported by GetHuman4863977
May 24th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 7521 others
0 customers following this

Timeline

GetHuman4863977 started working on this issue
May 24th 9:55am

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