I have been waiting all afternoon for * deliveries due today, one of which was a thermo...

GetHuman-proofect's customer service issue with Amazon UK from May 2020

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The issue in GetHuman-proofect's own words
receive my delivery on my doorstep ... I have been waiting all afternoon for * deliveries due today, one of which was a thermometer urgently needed as I am self isolating. I checked yet again on the progress of my deliveries just now, and was shocked to hear that all * were delivered at *.**pm!!! **No-one knocked on my door or I would definitely have heard. I had * deliveries over the past few weeks, one of which was yesterday. For each, the driver checked to see I had collected the package. **But today, nothing. WHERE ARE MY DELIVERIES? **If this a computer error and they have yet to be delivered that's fine. Otherwise, I would like Amazon to replace the missing items or provide me with a full refund.
one of the items was thermometer urgently needed to monitor my self isolation. I am also living wit someone who is shielding so this is vital to know whether or not I'm still infectious. the other items were for my nephew's birthday.
please, please, please, please just refund my money for the failed delivery. Life is tough enough right now medically and financially without this.
at least ** years with no issues, yet during a pandemic, a lockdown, unable to earn money as I work in the hospitality industry which is still banned from reopening, when every existing penny counts,
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Amazon UK

Customer service issue
Reported by GetHuman-proofect
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 7555 others
0 customers following this


GetHuman-proofect started working on this issue
May 22nd, 2020 2:45pm

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