I made an order a few days ago on Amazon which got cancelled due to ‘suspicious activit...

GetHuman-melkaf's customer service issue with Amazon UK from April 2020

Help with my Amazon UK issue
The issue in GetHuman-melkaf's own words
I made an order a few days ago on Amazon which got cancelled due to ‘suspicious activity’ on my account. I verified my account and got access to it again. I got an email saying that my account was open again and my orders are processing. I got an other email with information on how to track order once bought etc. I went onto my orders tab on the app and it says that my orders have been cancelled yet the emails suggest differently? So I’m just unsure of if my order has been cancelled and why?

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Amazon UK

Customer service issue
Reported by GetHuman-melkaf
Apr 25th, 2020 - 6 months ago
Fixed
Seen by 4 customers so far
Similar issue to 7133 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account

Timeline

GetHuman-melkaf started working on this issue
Apr 25th 1:25pm
GetHuman-melkaf confirmed the issue is fixed. Hooray!
Apr 25th 8:42pm

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