I had phone call from Amazon Prime *********** regarding a standing order which I don...

GetHuman3893202's customer service issue with Amazon UK from November 2019

Help with my Amazon UK issue
The issue in GetHuman3893202's own words
I had phone call from Amazon Prime *********** regarding a standing order which I don’t have. It asked to press * to speak to a person. This I did & the system terminated the call.*I then tried to call *********** & I got a recorded message saying that I had dialled an incorrect number. *I need to speak to someone about this standing order which I don’t have. I have no idea which bank account the standing order is on.

GetHuman3893202 did not yet indicate what Amazon UK should do to make this right.

How GetHuman3893202 fixed the problem
Have been unable to contact Amazon so my problem is not fixed. Both telephone & chat lines are shown on the Amazon website.
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Amazon UK

Customer service issue
Reported by GetHuman3893202
Nov 6th, 2019 - a year ago
Fixed
GetHuman3893202 shared how to fix
Seen by 8 customers so far
Similar issue to 24213 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account

Timeline

GetHuman3893202 started working on this issue
Nov 6th, 2019 12:20pm
GetHuman3893202 confirmed the issue is fixed. Hooray!
Nov 7th, 2019 2:38pm
GetHuman3893202 confirmed the issue is fixed. Hooray!
Nov 7th, 2019 2:38pm

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