On the **th October the driver started banging on my windows and scaring my * month old...

GetHuman3851808's customer service issue with Amazon UK from October 2019

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The issue in GetHuman3851808's own words
Trying to explain that I have a baby and I was in the other side of the house so can't always hear doorbell and he could've left it in it's safe place, but instead started having a go at me, through my window..... ... On the **th October the driver started banging on my windows and scaring my * month old baby, shouting he had been ringing the doorbell for * minutes. I tried to explain nicely but he wasn't having any of it. I have * children in this house, and you can see from the outside it's a large house so knocking doesn't reach the back of the house where I usually am, and he definitely didn't ring the doorbell because that does reach the back of the house. Another thing I dont understand is no one else have ever had a problem delivering a parcel here, and my amazon account does say to leave parcel in rear garden, so I dont understand your delivery man's problem. He was rude and abusive.
I am.disabled, and I have a baby, he didn't give me enough time to answer door AND there are instructions to leave parcels in safe place if door not answered
Give the driver a warning
I have been a customer for several years and I trust amazon to let the driver know that that kind of language and behaviour is not acceptable. Especially to a woman home alone with a baby.
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Amazon UK

Amazon delivery
Customer service issue
Reported by GetHuman3851808
Oct 30th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 23874 others
0 customers following this


GetHuman3851808 started working on this issue
Oct 30th, 2019 3:07am