We are away in an area with poor phone signal. We have just received a text saying that...

GetHuman3797527's customer service issue with Amazon UK from October 2019

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The issue in GetHuman3797527's own words
We are away in an area with poor phone signal. We have just received a text saying that a parcel was being left in our porch (we don’t have a porch so this must be outside and visible from the road). We don’t know when the text was sent so could have been yesterday. I texted back as soon as I received asking for it not to be left there but your drivers text must have been delayed in getting to me as I got a response saying the text has expired. Please can you tell me what has been left on our driveway and when. I will then see if one of our neighbours is around to check for it. We were not expecting anything so suspect it’s is a birthday present for our children sent by someone else. My wife raised the issue of parcels being left outside only a week or so ago, so disappointing that this has happened again.

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Amazon UK

Customer service issue
Reported by GetHuman3797527
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 23441 others
0 customers following this

Timeline

GetHuman3797527 started working on this issue
Oct 20th, 2019 10:08am

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