I wish to cancel my prime membership following the free trial period.**********I have h...

GetHuman3769505's customer service issue with Amazon UK from October 2019

Help with my Amazon UK issue
The issue in GetHuman3769505's own words
Cancel the Prime membership ... I wish to cancel my prime membership following the free trial period.**********I have had a terrible time trying to contact Amazon. *Why is there no longer a phone number to contact you? *My bank is also aware of the difficulties that I am experiencing and will not be authorising any payments to Amazon in regards to Amazon Prime.*Please acknowledge this note.
I can’t phone you and I feel that I’m going round in ever decreasing circles.*In future I will not be using Amazon and will certainly make sure my friends are aware of the issues that I have experienced over the cancellation of this product.
For Amazon to cancel this membership and not take money out o& my bank account
Nearly as long as Amazon has been up and running.
In vain trying to resolve this issue over your web page.*Totally frustrating and useless
How GetHuman3769505 fixed the problem
Finally found a phone number that worked and managed to speak to someone at the company who was very helpful. Took a few moments to sort out. Quite a relief for this to reach resolution, *I have the phone number if anyone would like it. Thank you for your support x
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Amazon UK

Customer service issue
Reported by GetHuman3769505
Oct 15th, 2019 - 2 years ago
Fixed
GetHuman3769505 shared how to fix
Seen by 5 customers so far
Similar issue to 23245 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account

Timeline

GetHuman3769505 started working on this issue
Oct 15th, 2019 3:48pm
GetHuman3769505 confirmed the issue is fixed. Hooray!
Oct 15th, 2019 7:59pm

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