I want to return an order: ***-*******-****** I have been sent a return label with a co...

GetHuman3328789's Return an Order issue with Amazon UK from July 2019

Help with my Amazon UK issue
The issue in GetHuman3328789's own words
I want to return an order: ***-*******-****** I have been sent a return label with a code that must be scanned by phone - My mobile is not a Smart phone, is it alright to print the return label without scanning? The The West Brompton Enquiry office *** Fulham Road is the address used to deliver*collect items previously, but it is suggested the parcel may now be too large. is this correct? The return request has been granted. My address is Studio *, Gunter Hall Studios, Gunter Grove London SW** *LW I would appreciate any advice you may offer. Thank you, Bryan Wharton

GetHuman3328789 did not yet indicate what Amazon UK should do to make this right.

How GetHuman3328789 fixed the problem
I managed to contact Amazon by asking them to call me. Their representative, Joseph, was extremely efficient and courteous and solved the problem in minutes by sending an alternative Returns Label. Thanks for your advice
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Amazon UK

Return an Order issue
Reported by GetHuman3328789
Jul 29th, 2019 - 2 years ago
Fixed
GetHuman3328789 shared how to fix
Seen by 6 customers so far
Similar issue to 21411 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account

Timeline

GetHuman3328789 started working on this issue
Jul 29th, 2019 11:44am
GetHuman3328789 confirmed the issue is fixed. Hooray!
Jul 30th, 2019 1:07pm

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