I have recently reviewed my Barclaycard spending statement and found a payment due to A...

GetHuman-garyvjon's Return an Order issue with Amazon UK from July 2019

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The issue in GetHuman-garyvjon's own words
I have recently reviewed my Barclaycard spending statement and found a payment due to Amazon for £*,***.** .*I have not made any purchase to this value and therefore I have instructed Barclaycard to hold this payment and query the fact that there must be fraud involved to have made an order of this value being placed without me being involved.*In parallel to this, I have received an item through Royal Mail delivery services * day ago, from a house in Bradford, that matches the value of the item I am being billed for.*The package I received does not bear any indication of being sent by Amazon and the address from which it was sent is a house in Bradford.*I do not want the item in my possession and I would like it to be be collected and returned to Amazon ,if this is where it's come from.*I am now at a loss of what to do .*I have my credit card blocked pending investigation for fraudover this order that someone has placed in my name and I have an item in my possession that I neither ordered or want *please advise**Regards**Gary Jones**charged I'm being charged for

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Amazon UK

Return an Order issue
Reported by GetHuman-garyvjon
Jul 26th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 21310 others
0 customers following this

Timeline

GetHuman-garyvjon started working on this issue
Jul 26th, 2019 4:40pm
GetHuman-garyvjon indicated the issue is not fixed yet.
Jul 29th, 2019 6:36pm
GetHuman-garyvjon indicated the issue is not fixed yet.
Jul 29th, 2019 6:38pm
GetHuman-garyvjon indicated the issue is not fixed yet.
Jul 29th, 2019 6:38pm
GetHuman-garyvjon indicated the issue is not fixed yet.
Jul 29th, 2019 6:38pm
GetHuman-garyvjon indicated the issue is not fixed yet.
Jul 29th, 2019 6:38pm
GetHuman-garyvjon indicated the issue is not fixed yet.
Aug 24th, 2019 10:33am
GetHuman-garyvjon indicated the issue is not fixed yet.
Aug 27th, 2019 10:27am
GetHuman-garyvjon indicated the issue is not fixed yet.
Aug 27th, 2019 12:22pm
GetHuman-garyvjon indicated the issue is not fixed yet.
Aug 27th, 2019 12:22pm
GetHuman-garyvjon indicated the issue is not fixed yet.
Sep 12th, 2019 12:16pm
GetHuman-garyvjon indicated the issue is not fixed yet.
Sep 12th, 2019 12:17pm