I have recently reviewed my Barclaycard spending statement and found a payment due to A...
GetHuman-garyvjon's Return an Order issue with Amazon UK from July 2019
Help with my Amazon UK issue
First: share to improve GetHuman-garyvjon's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-garyvjon may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-garyvjon's own words
I have recently reviewed my Barclaycard spending statement and found a payment due to Amazon for £*,***.** .*I have not made any purchase to this value and therefore I have instructed Barclaycard to hold this payment and query the fact that there must be fraud involved to have made an order of this value being placed without me being involved.*In parallel to this, I have received an item through Royal Mail delivery services * day ago, from a house in Bradford, that matches the value of the item I am being billed for.*The package I received does not bear any indication of being sent by Amazon and the address from which it was sent is a house in Bradford.*I do not want the item in my possession and I would like it to be be collected and returned to Amazon ,if this is where it's come from.*I am now at a loss of what to do .*I have my credit card blocked pending investigation for fraudover this order that someone has placed in my name and I have an item in my possession that I neither ordered or want *please advise**Regards**Gary Jones**charged I'm being charged for
GetHuman-garyvjon did not yet indicate what Amazon UK should do to make this right.
I have an issue with Amazon UK too
How GetHuman-garyvjon fixed the problem
We are waiting for GetHuman-garyvjon to fix the problem and share the solution with the rest of us customers.
Please help with my Amazon UK issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon UK customer problems.