On Monday **th May at *.** I ordered a Futura * Slice Russell Hobbs Roaster.*I also ord...

GetHuman2965760's customer service issue with Amazon UK from May 2019

Help with my Amazon UK issue
The issue in GetHuman2965760's own words
On Monday **th May at *.** I ordered a Futura * Slice Russell Hobbs Roaster.*I also ordered a ***** * Slice Russell Hobbs Toaster at *.**. I realised I had ordered two toasters by mistake so cancelled both these orders.*On Tuesday **st I ordered a Futura * Slice Russell Hobbs Toaster This arrived today (Wed **nd May)* *On Checking my bank account I see that £**.** was taken by Amazon on TYuesday **st May, But the advertised price of the Futura * slice Russell Hobbs Toaster is £**.**. I think you owe me £*.**!**I also see I have been enrolled in your prime. I haveno use for this service and wish to be taken off the list of subscribers.

GetHuman2965760 did not yet indicate what Amazon UK should do to make this right.

How GetHuman2965760 fixed the problem
I spoke direct to Amazon on their dedicated phone line (£*.** per minute! * connection charges * it doesn't exactly encourage customers to complain via the phone!!!)**I listed all the problems and the phone operator said that the charges that had been made would all be fefunded and I would alos be taken off the Prime list of subscribers as I had requested.
Do you have a customer issue as well?
We can help you get Amazon UK's attention and get better help faster. Tap below to get started.
Having Amazon UK issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon UK

Customer service issue
Reported by GetHuman2965760
May 22nd, 2019 - 2 years ago
GetHuman2965760 shared how to fix
Seen by 8 customers so far
Similar issue to 18672 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account


GetHuman2965760 started working on this issue
May 22nd, 2019 3:57pm
GetHuman2965760 shared this issue with friends on Facebook
May 22nd, 2019 3:59pm
GetHuman2965760 shared this issue with followers on Twitter
May 22nd, 2019 4:00pm
GetHuman2965760 shared this issue with your circles on Google+
May 22nd, 2019 4:00pm
GetHuman2965760 shared this issue with others over email
May 22nd, 2019 4:01pm
GetHuman2965760 confirmed the issue is fixed. Hooray!
May 23rd, 2019 8:05am

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians