On Monday **th May at *.** I ordered a Futura * Slice Russell Hobbs Roaster.*I also ord...

GetHuman2965760's customer service issue with Amazon UK from May 2019

Help with my Amazon UK issue
The issue in GetHuman2965760's own words
On Monday **th May at *.** I ordered a Futura * Slice Russell Hobbs Roaster.*I also ordered a ***** * Slice Russell Hobbs Toaster at *.**. I realised I had ordered two toasters by mistake so cancelled both these orders.*On Tuesday **st I ordered a Futura * Slice Russell Hobbs Toaster This arrived today (Wed **nd May)* *On Checking my bank account I see that £**.** was taken by Amazon on TYuesday **st May, But the advertised price of the Futura * slice Russell Hobbs Toaster is £**.**. I think you owe me £*.**!**I also see I have been enrolled in your prime. I haveno use for this service and wish to be taken off the list of subscribers.

GetHuman2965760 did not yet indicate what Amazon UK should do to make this right.

I have an issue with Amazon UK too
How GetHuman2965760 fixed the problem
I spoke direct to Amazon on their dedicated phone line (£*.** per minute! * connection charges * it doesn't exactly encourage customers to complain via the phone!!!)**I listed all the problems and the phone operator said that the charges that had been made would all be fefunded and I would alos be taken off the Prime list of subscribers as I had requested.
Please help with my Amazon UK issue
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Amazon UK

Customer service issue
Reported by GetHuman2965760
May 22nd, 2019 - 2 years ago
I have an issue with Amazon UK too
Fixed
GetHuman2965760 shared how to fix
Seen by 8 customers so far
Similar issue to 18672 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account

Timeline

GetHuman2965760 started working on this issue
May 22nd, 2019 3:57pm
GetHuman2965760 shared this issue with friends on Facebook
May 22nd, 2019 3:59pm
GetHuman2965760 shared this issue with followers on Twitter
May 22nd, 2019 4:00pm
GetHuman2965760 shared this issue with your circles on Google+
May 22nd, 2019 4:00pm
GetHuman2965760 shared this issue with others over email
May 22nd, 2019 4:01pm
GetHuman2965760 confirmed the issue is fixed. Hooray!
May 23rd, 2019 8:05am

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