The issue and preferred resolution, in GetHuman-clconkli's own words:
Trying to access account to pay. Not accepting info. Trying to reset. Received voicemail with code. Said to press * which I did. Nothing happened. No code provided. Do I need to type in something after the *?
I trust that Amazon Store Card will make this right and come up with a resolution that is fair.
Help with my Amazon Store Card issue
Follow this to see how it gets fixed
Find similar issues & what fixed it
Follow 3 or more issues like yours to increase the chances that another customer helps you find the right answer.