COVID tests ordered through gov website who used amazon logistics to deliver. Parcels s...

GetHuman5258743's customer service issue with Amazon Logistics from September 2020

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The issue in GetHuman5258743's own words
COVID tests ordered through gov website who used amazon logistics to deliver. Parcels say delivered to my home address on Friday at **.**.Not true, we are self-isolating and were all in all day, no deliveries were attempted. Called amazon logistics who said they would look into it and advised to order more kits. No more kits available, no test centres open. We cannot now return to work and the tests could well be negative. I'm self employed and losing money every day because the tests have gone missing via your logistics team. We need this parcel -

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Amazon Logistics

Customer service issue
Reported by GetHuman5258743
Sep 13th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 325 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5258743 started working on this issue
Sep 13th, 2020 10:40am
GetHuman5258743 indicated the issue is not fixed yet.
Sep 13th, 2020 10:41am
GetHuman5258743 indicated the issue is not fixed yet.
Sep 13th, 2020 10:41am
GetHuman5258743 indicated the issue is not fixed yet.
Sep 13th, 2020 10:42am

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