I was charged a much higher price than displayed

GetHuman3354510's customer service issue with Amazon Local from August 2019

Help with my Amazon Local issue
The issue in GetHuman3354510's own words
Make a one-click purchase (successfully, but at the wrong price). ... I clicked on the “Buy with one click” option. The price shown was $*.** but I am being billed much more than that—over $*! Please have the amount charged corrected. As I am in Japan I understand local sales tax will be added. But I don’t want to pay $*!**I was buying the Kindle edition of Ursula LeQuin’s “Changing Planes.”
I am expecting a reply after the weekend...
Either allow me to return the book or refund me the overcharge.
I have purchased hundreds of Kindle ebooks and had excellent service up until now.
Can’t think of anything other than wait for a reply from customer service.
How GetHuman3354510 fixed the problem
I used the CHAT facility after cancelling my entire order. There was no response to my request for a reduction in the wrong charges, although was eventually offered (too late, of course) during the chat session. The chat session was frequently interrupted to hand me up to a more knowledgeable person or to restore a dropped connection. I will try to avoid using chat in future because of the inordinate time it takes to maintain a conversation long enough to get full understanding of the situation. But it’s over now. I am not sure if your help was very helpful, but it was nice to have the moral support, at least!
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Amazon Local

Amazon.com Kindle book store
Customer service issue
Reported by GetHuman3354510
Aug 2nd, 2019 - 3 years ago
Fixed
GetHuman3354510 shared how to fix
Seen by 17 customers so far
Similar issue to 574 others
0 customers following this
Items needed
Who made the purchase
Tracking number

Timeline

GetHuman3354510 started working on this issue
Aug 2nd, 2019 7:43am
GetHuman3354510 indicated the issue is not fixed yet.
Aug 3rd, 2019 5:21am
GetHuman3354510 indicated the issue is not fixed yet.
Aug 4th, 2019 10:04am
GetHuman3354510 indicated the issue is not fixed yet.
Aug 4th, 2019 10:10am
GetHuman3354510 confirmed the issue is fixed. Hooray!
Aug 5th, 2019 8:06am
GetHuman3354510 confirmed the issue is fixed. Hooray!
Aug 6th, 2019 12:45am
GetHuman3354510 confirmed the issue is fixed. Hooray!
Aug 6th, 2019 1:26am