Not able to log-in, My Account was locked - Mein Konto konnte nicht angemeldet werden. Mein Konto wurde gesperrt

GetHuman5328183's Account Access issue with Amazon Germany from October 2020

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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5328183's own words
Not able to log-in, my account was locked.*Mein Konto konnte nicht angemeldet werden. Mein Konto wurde gesperrt ... Sehr geehrter Herr * Frau,*Guten Morgen.*Meine Login ID: *****@***.com*In den letzten * Wochen konnte ich mich nicht beim System anmelden. Daher habe ich nach einigen Versuchen versucht, mein Passwort zu *ndern. Ich habe die folgende Meldung erhalten:*Ein Problem ist aufgetreten:*Leider haben Sie zu viele erfolglose Versuche unternommen. Wir haben das Zur*cksetzen Ihres Passworts gesperrt, um es vor unbefugtem Zugriff zu sch*tzen. Bitte wenden Sie sich an den Amazon-Kundendienst.*Bitte helfen Sie mir, mich beim System anzumelden.**Gr**e,*S.R.Knight**Dear Sir*Madam,*Good Morning. *My Login ID : *****@***.com*for the last * weeks I was not able to log-in to system. so I tried to change my password after some attempts I got the following message,*A problem occured:*Unfortunately, you made too many unsuccessful attempts. We have locked your password reset to protect it from unauthorized access. Please contact Amazon customer service.*Please help me to log-in to the system.**Regards,*S.R.Knight

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Amazon Germany

Account Access issue
Reported by GetHuman5328183
Oct 3rd, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 977 others
0 customers following this
Items needed
Name on account
Billing address
Phone number
Email address
Order number

Timeline

GetHuman5328183 started working on this issue
Oct 3rd, 2020 10:02am