My bank card expired and I purchased ***.** * items Amazon defaulted to my credit card...

GetHuman-bbarba's customer service issue with Amazon Corporate Accounts from October 2020

13 views | 288 similar | 0 following
Help me with my issue
First: share to improve GetHuman-bbarba's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bbarba's next move: talk to Amazon Corporate Accounts when they open.
Amazon Corporate Accounts's call center is closed now. We will send GetHuman-bbarba a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-bbarba may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-bbarba's own words
My bank card expired and I purchased ***.** * items Amazon defaulted to my credit card that was also on file. When I was on vacation I received an email from capital one stating that someone just ordered * items from amazon so I called capital one and said I have had zero balance on that card so we called it fraud.*I have been locked out of my account and have been back and forth via email and they continue to say I need to use the cards on file they are now expired but I also told them that my bank says to use the same just add the new expiration date ***** and I need to speak to an account specialist so I can give them my new card I am locked out of my account so I cannot update the new card so you can take payments owed. can you call me at ***-***-****. this is an emergency.**Please help me.

GetHuman-bbarba did not yet indicate what Amazon Corporate Accounts should do to make this right.

How GetHuman-bbarba fixed the problem

We are waiting for GetHuman-bbarba to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon Corporate Accounts's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bbarba fixes it.
This email address isn't valid

Amazon Corporate Accounts

Customer service issue
Reported by GetHuman-bbarba
Oct 8th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 288 others
0 customers following this


GetHuman-bbarba started working on this issue
Oct 8th, 2020 5:50pm