I created * different Amazon accounts and all got locked because I was trying to use my...

GetHuman-gruvered's customer service issue with Amazon Corporate Accounts from July 2020

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The issue in GetHuman-gruvered's own words
I created * different Amazon accounts and all got locked because I was trying to use my brand new Amazon prime credit card. The wanted proof the card was mine so I sent a pic of the mail the card came in plus a screenshot of my credit cards home page which shows my name the last four digits of my card the mail shows my name, last * of the card, the address. What more do they need. Sent me an email saying they couldn't verify it. It shows everything they asked for. My name my address last* of the card and phone number if included on the statement. Which it's not. Now they closing my account. It's not right that I have to suffer cause Amazon thinks it's fraudulent. I want to enjoy my card and I can't seem to use it, they lock my account.* purchase and they shut it down. I'm extremely pissed

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Amazon Corporate Accounts

Customer service issue
Reported by GetHuman-gruvered
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 248 others
0 customers following this

Timeline

GetHuman-gruvered started working on this issue
Jul 14th 4:46am