I lost access to my e-mail password and thats where i kept all my passwords *not any mo...

GetHuman-dgyimoth's Account Access issue with Amazon Canada from March 2021

Help with my Amazon Canada issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-dgyimoth's own words
I lost access to my e-mail password and thats where i kept all my passwords *not any more*,for some reason all of my tablets and my laptop cannot login to my amazon account. I tried old passwords and my new one and cannot get in . I would prefer to keep my account with my history i don't know what to do,two of my devices still can access my prime video for the moment but that won't last.Can you help me please . Denis

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Amazon Canada

Account Access issue
Reported by GetHuman-dgyimoth
Mar 23rd, 2021 - a month ago
Fixed
Seen by 5 customers so far
Similar issue to 5166 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-dgyimoth started working on this issue
Mar 23rd 2:06pm
GetHuman-dgyimoth confirmed the issue is fixed. Hooray!
Apr 2nd 8:39pm

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