My order ***-*******-******* was tracked and was supposed to be delivered in December a...

GetHuman-bloughna's Missing Order issue with Amazon Canada from January 2021

Help with my Amazon Canada issue
The issue in GetHuman-bloughna's own words
My order ***-*******-******* was tracked and was supposed to be delivered in December and Amazon.ca later declared the order could not be delivered. My efforts to apply for a refund have been totally frustrating. When viewing my account on line, I find there is no provision to apply for a refund when an order cannot be delivered!!*Please initiate the refund or at least tell me how I can do it. You have wasted my time for too long and I am extremely dissatisfied.

GetHuman-bloughna did not yet indicate what Amazon Canada should do to make this right.

How GetHuman-bloughna fixed the problem
I recommend you don't buy from Amazon.ca as should your order become lost *stolen) within the courier's hands, as there is no obvious provision to apply for a refund through the account info section. I only managed to find the route to follow by accessing the courier's web site. Amazon could have made it a lot easier for me. I am dissatisfied with their procedure under these circumstances.
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Amazon Canada

Missing Order issue
Reported by GetHuman-bloughna
Jan 6th, 2021 - 3 months ago
Fixed
GetHuman-bloughna shared how to fix
Seen by 3 customers so far
Similar issue to 4672 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-bloughna started working on this issue
Jan 6th 8:12pm
GetHuman-bloughna confirmed the issue is fixed. Hooray!
Jan 9th 1:27pm