I want to cancel my Amazon.ca, Canada prime account. I canceled it before but I notice...

GetHuman-acaandr's customer service issue with Amazon Canada from July 2020

Help with my Amazon Canada issue
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The issue in GetHuman-acaandr's own words
Cancel both, but not cancel amazon.co.uk. The services seems to be linked up. I canceled my cards for Amazon.ca and it cancelled my cards for Amazon.co.uk ... I want to cancel my Amazon.ca, Canada prime account. I canceled it before but I notice I've been paying charges for *Amazon Channels *V***ACORN TV M *.***V****Amazon.ca Prime *V*for the last * months when you show online that I cancelled. I cancelled by phone about a year ago but the issue doesn't seem to get resolved,*I would like a refund too.**I have a Prime UK account which I don't want cancelled. Please don't confuse them.
I need to speak to someone and they ensure that the cancelations I want canceled are canceled. The automatic reply can't deal with this issue.
Someone cancel the accounts I've specified and stop charging my Cnadian TD account. I want a refund.*I need to talk to someone and have the conversation recorded. Then I need to confirm that the Amazon.ca & Amazon.com accounts are canceled with refunds, but the AMazon.co.uk account remans active.
I've been a customer for ** years.
I've called from both Canada and the UK. but no results.
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Amazon Canada

Amazon.ca, amazon.com
Customer service issue
Reported by GetHuman-acaandr
Jul 10th, 2020 - 2 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 5345 others
0 customers following this


GetHuman-acaandr started working on this issue
Jul 10th, 2020 9:19am

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