Cancellation of subscription and reimbursement unable to obtain

GetHuman4950162's Refund a Charge issue with Amazon Canada from June 2020

Help with my Amazon Canada issue
Before contacting them, items GetHuman4950162 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman4950162's own words
Cancell subscription tothis thing and be reimbursed ... Unable to cancel a subscription to Freetime Unlimited bought by mistake.*I don't have any children, don't own a Fire tablet and therefore never activated the service.*Amazon is charging me $*,** monthly, and twice already. And I have Amazon Prime!*I want $*,** reimbursed on my credit card and this subscription cancelled for good.*I need help as there is no way to cancel this on the website.
I have no Fire tablet and no children
Cancel FreeTime Unlimited and reimburse $*,** on my credit card
I am paying for Amazon Prime and have been ordering a lot in the past few months
Tried to cancel online or send email...impossible.
How GetHuman4950162 fixed the problem

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Amazon Canada

FreeTime Unlimited
Refund a Charge issue
Reported by GetHuman4950162
Jun 14th, 2020 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 4889 others
0 customers following this

Timeline

GetHuman4950162 started working on this issue
Jun 14th 10:40am
GetHuman4950162 shared this issue with friends on Facebook
Jun 14th 10:50am
GetHuman4950162 shared this issue with friends on Facebook
Jun 20th 9:30am

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