ordered tv used relatives card paid her back with post office money order in full. I re...

GetHuman4798279's Account Access issue with Amazon Canada from May 2020

Help with my Amazon Canada issue
First: share to improve GetHuman4798279's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4798279 may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4798279's own words
ordered tv used relatives card paid her back with post office money order in full. I removed card as she requested. amazon.ca agent intimated that it may not ship because of this but I read and talked to other amazon.ca agent once order confirmed as mine has its ok didn't remove card until confirmation. I expect shipment go out May ******* UPS asked relative let me reenter card just in case shes kind of leery about charged twice I told her not to worry. Agent said cant email no people ay amazon.ca to answer-home? Few years back same scenario they ran out of the tv(in stock * weeks earlier for me) I ordered it was tough luck for me felt disappointed and scammed lots of calls and emails slow to deliver and no pandemic. Does the card info have to be on their site visibly to be active once conformation received. Want my tv this time.

GetHuman4798279 did not yet indicate what Amazon Canada should do to make this right.

How GetHuman4798279 fixed the problem

We are waiting for GetHuman4798279 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon Canada's attention and get better help faster. Tap below to get started.
Having Amazon Canada issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon Canada

Account Access issue
Reported by GetHuman4798279
May 9th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3714 others
0 customers following this

Timeline

GetHuman4798279 started working on this issue
May 9th 6:58pm