order not received but it is showing as delivered

GetHuman4758186's customer service issue with Amazon Canada from May 2020

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The issue in GetHuman4758186's own words
know where my package is ... order says delivered last april ** but never received it. usually a photo of the package is shown online as proof but no photo and i can't contact the shipper dynamex as their phone number is not working. tracking number is: DXAMZE******** order ****-*******-*******
product is paid but i received nothing
re-ship or refund
long time
tried going to dynamex website and put the tracking number and it says it's not yet updated on their system. tried the phone number but is not working
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Amazon Canada

Customer service issue
Reported by GetHuman4758186
May 2nd, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3370 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman4758186 started working on this issue
May 2nd, 2020 8:23pm

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