Amazon hold my account after i place order and every time when I try place new order...

GetHuman-snanam's customer service issue with Amazon Canada from January 2020

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The issue in GetHuman-snanam's own words
Amazon hold my account after i place order and every time when I try place new order!**And not get helps let me wait ** hours! **On this week i get same problem *time Amazon hold my account again.*I am tried for get same same problems with Amazon hold my account again.... I NOT UNDERSTAND WHY I GET SAME SAME PROBLEMS FOR THIS!!!??***Last time on yesterday i get email automatic from Amazon...let me my payment declined!!***I AM SO SAD AND SO NOT HAPPY THIS PROBLEM NOT STOP WITH MY ACCOUNT!!**If my payment have declined, Amazon doesn't have to lock my account. Just this problem. Send me an email to update payment, but Amazon has never done anything to customers. Locking the account is a terrible solution for Amazon....**I not know why Amazon lock my account all time when i try place new order and today i am so bad to get back same same problems!!**Please helps i not want my order have delay!***I already confirm my payment before and my account not have problems before why lock my account all the time!!??**PLEASE HELPS! SO BAD DO!**No need to do this to us. When we are old customers And the confirmation page. Amazon should contact us before locking my account. The same problems I received seem boring. And the most disappointed Not happy in shopping with Amazon when this problem occurred.**I'm not sure why there are no other ways for customers to be able to contact the hold account department, chat or send emails directly. Every time you call Amazon's service desk, just pick up the matter and tell us to wait ** hours, but in the end there is no response.**To be honest, the same problems have irritated me. And bored of waiting for help It takes a long time to fix it and don't give up, don't care, don't pay attention to the customers because if Amazon cares about the customers, this event wouldn't happen.**I think this is a problem and the last time I ordered with Amazon because of being bored of waiting. And fed up with the same problems at Amazon hold my account all the time when i place order !!!

GetHuman-snanam did not yet indicate what Amazon Canada should do to make this right.

*year
Call * time and email * time! Not get helps only wait wait
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Amazon Canada

Customer service issue
Reported by GetHuman-snanam
Jan 4th, 2020 - a year ago
Not resolved
Seen by 15 customers so far
Similar issue to 572 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-snanam started working on this issue
Jan 4th, 2020 2:54pm

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