I placed an order for perfume for my daughter for Christmas. I ordered the wrong one. I...

GetHuman-judihach's customer service issue with Amazon Canada from December 2019

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The issue in GetHuman-judihach's own words
I placed an order for perfume for my daughter for Christmas. I ordered the wrong one. It was for Christian Dior Poison and by mistake I ordered Christian Dior Poison Girl. These products are very expensive especially to a retiree. I open the box and immediately noticed my mistake. I went on lunch be to get a return label only to be told I couldn’t return it. I don’t understand. It is in the amazon box in brown paper in its original box and plastic. I’m can’t afford the other one too and this one won’t suffice. Can you please help me with this. I have done a lot of shopping this Christmas on Amazon and have always been pleased with both the service and returns. This leaves a very sour taste in my mouth.

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Amazon Canada

Customer service issue
Reported by GetHuman-judihach
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 325 others
0 customers following this

Timeline

GetHuman-judihach started working on this issue
Dec 3rd, 2019 2:24am