The buy * amazon echo show * devices, save $***.** was not working on their website so...

GetHuman3988421's customer service issue with Amazon Canada from November 2019

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The issue in GetHuman3988421's own words
The buy * amazon echo show * devices, save $***.** was not working on their website so amazon customer service told me to order * regular priced echo show * devices and they would refund the difference once I emailed them the order number. I did so and emailed them the order number and then they wrote back saying to actually cancel the order and to re-purchase again using the promo code “*PACKSAVINGS”. I place the new order and cancelled the old one but then received an email saying they were unable to cancel. I now have * devices and have to return * of them, all because customer service gave me faulty advice.

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Amazon Canada

Customer service issue
Reported by GetHuman3988421
Nov 24th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 281 others
0 customers following this


GetHuman3988421 started working on this issue
Nov 24th, 2019 7:11pm

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