The buy * amazon echo show * devices, save $***.** was not working on their website so...

GetHuman3988421's customer service issue with Amazon Canada from November 2019

Help with my Amazon Canada issue
First: share to improve GetHuman3988421's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3988421 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman3988421's own words
The buy * amazon echo show * devices, save $***.** was not working on their website so amazon customer service told me to order * regular priced echo show * devices and they would refund the difference once I emailed them the order number. I did so and emailed them the order number and then they wrote back saying to actually cancel the order and to re-purchase again using the promo code “*PACKSAVINGS”. I place the new order and cancelled the old one but then received an email saying they were unable to cancel. I now have * devices and have to return * of them, all because customer service gave me faulty advice.

GetHuman3988421 did not yet indicate what Amazon Canada should do to make this right.

How GetHuman3988421 fixed the problem

We are waiting for GetHuman3988421 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon Canada's attention and get better help faster. Tap below to get started.
Having Amazon Canada issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon Canada

Customer service issue
Reported by GetHuman3988421
Nov 24th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 281 others
0 customers following this

Timeline

GetHuman3988421 started working on this issue
Nov 24th, 2019 7:11pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians