I am currently purchasing a brand new set of the Amana *.* top load wash and the matchi...

GetHuman-brenduhh's Complaint issue with Amana from October 2019

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The issue in GetHuman-brenduhh's own words
I am currently purchasing a brand new set of the Amana *.* top load wash and the matching dryer. Let me say how disappointing this experience has been and still is. For starters Im paying with interest close to **** for the set, but I am fine with that because I don't have the best credit and It is a reasonable monthly payment.(**.**)**However I have had OVER * repairs done to this washing machine, including the last repair they ended up just trading it out for one that was used. Which isn't right because I purchased a NEW set, not a used set. *But honestly it isn't but * year old, how can this many problems happen with one machine? In such a short time span. It began having problems immediately, * months after I bought it. It's always the same problem. It won't do anything but sit on spin mode, yet won't spin. You have to actually unplug it for it to turn off. The on*off switch quits working. The lights are not working. Nothing, just the hum of the spin cycle. This is my *th or *th problem, and it's always the same problem that i've had in * year. I am a single mom of *. I have had to do numerous loads of laundry at the matt when I have what should be a perfectly working appliance at home! I was so excited to have my first brand new set. Now I am scared to pay it off because I know it's never going to be fixed or I will not be able to afford to fix it. I cant afford a warrant. I cant afford to swap it out for a more expensive one, Im in a tough spot. Please if there is anything that can help me out! *Brenda Adkinson

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Amana

Complaint issue
Reported by GetHuman-brenduhh
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 231 others
0 customers following this

Timeline

GetHuman-brenduhh started working on this issue
Oct 29th, 2019 11:55pm

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