GetHuman-scou's customer service issue with Amana from March 2019
Help with my Amana issue
The issue in GetHuman-scou's own words
Get Amana to fix the gas system so that the oven works properly (cannot get it to shut off unless the stove is unplugged) ... The oven of my Amana gas stove will not shut of. I almost burned myself trying to get to the plug to stop it. It is Model AGG***VDWO, **Serial * VE********. I would like to have it recalled to correct this unprecedented and dangerous fire hazard.
It is difficult to reach Amana--their email system does apparently does not submit my e-mail when I click the submit switch. Phone contact was with Ashley in Tenn. office resulted in being transferred to a recall center for dishwashers--a complete dead end.
I would like Amana to repair or replace the stove. At this time, the stove continues to be unplugged, because that is the only way to turn off the oven. This means that the burners, which still work, must be lit with matches to use the cooktop. Please help me get this stove working. Thank you. It is model AGG***VDWO, serial *VE********
I bought the stove in good faith that it would function correctly. It doesn*t.
Unsuccessful in reaching anyone at Amana with knowledge or authority to help me resolve my problem.
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