Please e-mail me *****@***.com

GetHuman-scou's customer service issue with Amana from March 2019

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The issue in GetHuman-scou's own words
Get Amana to fix the gas system so that the oven works properly (cannot get it to shut off unless the stove is unplugged) ... The oven of my Amana gas stove will not shut of. I almost burned myself trying to get to the plug to stop it. It is Model AGG***VDWO, **Serial * VE********. I would like to have it recalled to correct this unprecedented and dangerous fire hazard.
It is difficult to reach Amana--their email system does apparently does not submit my e-mail when I click the submit switch. Phone contact was with Ashley in Tenn. office resulted in being transferred to a recall center for dishwashers--a complete dead end.
I would like Amana to repair or replace the stove. At this time, the stove continues to be unplugged, because that is the only way to turn off the oven. This means that the burners, which still work, must be lit with matches to use the cooktop. Please help me get this stove working. Thank you. It is model AGG***VDWO, serial *VE********
I bought the stove in good faith that it would function correctly. It doesn*t.
Unsuccessful in reaching anyone at Amana with knowledge or authority to help me resolve my problem.
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Amana

**" Amana gas range
Customer service issue
Reported by GetHuman-scou
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 153 others
0 customers following this
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Timeline

GetHuman-scou started working on this issue
Mar 28th, 2019 5:33pm
GetHuman-scou shared this issue with others over email
Mar 28th, 2019 5:35pm
GetHuman-scou indicated the issue is not fixed yet.
Mar 30th, 2019 1:44pm
GetHuman-scou indicated the issue is not fixed yet.
Mar 30th, 2019 1:56pm