I recently purchased new brake pads and rotors from you. I am currently on a cross coun...

GetHuman-ssandreu's customer service issue with Am-Autoparts.com from October 2018

2 views
 | 
1174 similar
 | 
0 following
Help with my Am-Autoparts.com issue
First: share to improve GetHuman-ssandreu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ssandreu's next move: go to the Am-Autoparts.com help center.
Am-Autoparts.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ssandreu will want to follow the link below to head to their help center. We will check on GetHuman-ssandreu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ssandreu may need:
Account name, Email address, Shipping Address, Order number, and Account phone number
The issue in GetHuman-ssandreu's own words
I recently purchased new brake pads and rotors from you. I am currently on a cross country road trip and on my way down a mountain pass where I needed to consistently apply the brakes to avoid hurtling off the side of the mountain, the new brakes started to smoke. This is totally unacceptable and needs to be fixed immediately. I will likely go to a shop into town to get the rotors and pads replaced and will not only need to pay for new parts, but also for a second round of labor. The parts I got from you have less than *** miles on them, most of which came at the start of my trip yesterday en route from Whitefish, MT to Park City, UT. Again this is unacceptable and I ask that you refund me for the faulty parts as well as this second round of labor. I tried to find a phone number to call, but there wasn't one available. I would greatly appreciate speaking to someone - I can be reached at **********. Thank you.**-Stefan Sandreuter
GetHuman-ssandreu did not yet indicate what Am-Autoparts.com should do to make this right.
I have an issue with Am-Autoparts.com too
How GetHuman-ssandreu fixed the problem
We are waiting for GetHuman-ssandreu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Am-Autoparts.com's attention and get better help faster. Tap below to get started.
Having Am-Autoparts.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Am-Autoparts.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-ssandreu fixes it.
This email address isn't valid

Am-Autoparts.com

Customer service issue
Reported by GetHuman-ssandreu
Oct 19th, 2018 - a mon ago
I have an issue with Am-Autoparts.com too
Not resolved
Seen by 2 customers so far
Similar issue to 1174 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ssandreu started working on this issue
Oct 19th 8:34pm