I was trying to get them to send a replacement for the defective window regulator ... Malfunctioning window regulator motor. need new regulator for exchange.
Having the part malfunction so quickly was frustrating because I did the work myself and I suffer from arthritis in my hands and wrists. Now I am faced with the task of replacing the regulator again to correct the problem. Very tedious job to, but I am trying to save the expense of having a shop do the work. I have done mechanical work many times in the past, so I know what I am doing.
I would like to receive a new replacement window regulator for the defective one. I hope it is still covered under some sort of warranty and hope they honor my request.
I am a new customer to am-autoparts and like their prices. I expected the replacement part to last longer than * months.
This is my first attempt at trying to remedy the problem.