Did not receive the correct parts that I ordered. The part number is marked correctly but the part isn’t correct.

GetHuman-bmcminn's customer service issue with Am-Autoparts.com from June 2018

10 views | 228 similar | 0 following
Help with my Am-Autoparts.com issue
GetHuman-bmcminn's next move: try the Am-Autoparts.com help center.
Am-Autoparts.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bmcminn will want to follow the link below to head to their help center. We will check on GetHuman-bmcminn later to make sure it's all set or try to help escalate.
The issue in GetHuman-bmcminn's own words
Get the right parts or find out if the parts I received will work because I need to repair my car now. ... My order number was AMORD******** and I received it yesterday. None of the part numbers match what is on your website and I am trying to confirm that I received the correct parts for my vehicle which is a **** GMC Envoy XL. The upper and lower ball joints I received where suppose to be pe- greased and not have a grease fitting and what I got isn’t different from the description on your website. Please contact me I need the parts and don’t want to try to put the wrong ones in my car.**Order*V*R*Bryan McMinn******@***.com****-***-****
I want to be contacted immediately
I emailed customer services through AM- Aotoparts.com
How GetHuman-bmcminn fixed the problem

We are waiting for GetHuman-bmcminn to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Am-Autoparts.com's attention and get better help faster. Tap below to get started.
Having Am-Autoparts.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bmcminn fixes it.
This email address isn't valid


Ball joints upper and lower
Customer service issue
Reported by GetHuman-bmcminn
Jun 2nd, 2018 - 3 years ago
Seen by 10 customers so far
Similar issue to 228 others
0 customers following this
Items needed
Account name
Email address
Shipping Address
Order number
Account phone number


GetHuman-bmcminn started working on this issue
Jun 2nd, 2018 1:41pm
GetHuman-bmcminn indicated the issue is not fixed yet.
Jun 2nd, 2018 3:16pm
GetHuman-bmcminn indicated the issue is not fixed yet.
Jun 2nd, 2018 3:23pm
GetHuman-bmcminn indicated the issue is not fixed yet.
Jun 3rd, 2018 3:17pm
GetHuman-bmcminn indicated the issue is not fixed yet.
Jun 5th, 2018 2:57pm