Did not receive the correct parts that I ordered. The part number is marked correctly but the part isn’t correct.

GetHuman-bmcminn's customer service issue with Am-Autoparts.com from June 2018

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The issue in GetHuman-bmcminn's own words

Get the right parts or find out if the parts I received will work because I need to repair my car now. ... My order number was AMORD******** and I received it yesterday. None of the part numbers match what is on your website and I am trying to confirm that I received the correct parts for my vehicle which is a **** GMC Envoy XL. The upper and lower ball joints I received where suppose to be pe- greased and not have a grease fitting and what I got isn’t different from the description on your website. Please contact me I need the parts and don’t want to try to put the wrong ones in my car.**Order*V*R*Bryan McMinn******@***.com****-***-****

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Am-Autoparts.com

Ball joints upper and lower

Customer service issue

Reported by GetHuman-bmcminn

Jun 2nd, 2018 - 2y ago

I have an issue with Am-Autoparts.com too

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Seen by 10 customers so far

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GetHuman-bmcminn started working on this issue

Jun 2nd, 2018 1:41pm

GetHuman-bmcminn indicated the issue is not fixed yet.

Jun 2nd, 2018 3:16pm

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Jun 2nd, 2018 3:23pm

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Jun 3rd, 2018 3:17pm

GetHuman-bmcminn indicated the issue is not fixed yet.

Jun 5th, 2018 2:57pm