We ordered the two dog system and had been using it for our dogs however, one of the co...

GetHuman-shawntlu's customer service issue with Alpha Dog Technologies from July 2018

7 views
 | 
103 similar
 | 
0 following
Help with my Alpha Dog Technologies issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Alpha Dog Technologies help.
The issue in GetHuman-shawntlu's own words
We ordered the two dog system and had been using it for our dogs however, one of the collars stopped working.*When we plug it in to the charger the red light comes on indicating its charging however once it's unplugged the light doesn't light up when the power button is pushed and it doesn’t respond to the remote. *We would like this resolved by getting a working collar again, if this one can be fixed we would happily send it back for repair or get a replacement if necessary.
GetHuman-shawntlu did not yet indicate what Alpha Dog Technologies should do to make this right.
I have an issue with Alpha Dog Technologies too
How GetHuman-shawntlu fixed the problem
We are waiting for GetHuman-shawntlu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Alpha Dog Technologies's attention and get better help faster. Tap below to get started.
Having Alpha Dog Technologies issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shawntlu fixes it.
This email address isn't valid

Alpha Dog Technologies

Customer service issue
Reported by GetHuman-shawntlu
Jul 18th, 2018 - a yr ago
I have an issue with Alpha Dog Technologies too
Fixed
Seen by 7 customers so far
Similar issue to 103 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-shawntlu started working on this issue
Jul 18th, 2018 12:47pm
GetHuman-shawntlu indicated the issue is not fixed yet.
Jul 18th, 2018 9:51pm
GetHuman-shawntlu indicated the issue is not fixed yet.
Jul 19th, 2018 2:10pm
GetHuman-shawntlu indicated the issue is not fixed yet.
Jul 23rd, 2018 1:56am