We have stayed in Afofts many times in different cities also have always been a fan of...

GetHuman1038900's customer service issue with Aloft Hotels from August 2018

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The issue in GetHuman1038900's own words
We have stayed in Afofts many times in different cities also have always been a fan of Marriott.... but if this would have been my first experience ... it would have been my last *We were in Charleston South Carolina for medical reasons so we checked in to a loft on Tanger parkway checking in some person was attempting to sing and play the guitar checked in our room was all the way at the end of the hall I’m **-** for hubby*All night long some motorcycle ran up and down the alley beside where our room was located .... went down stairs to speak with night manager of course she could do nothing*All the other aloft were pristine this one looked like a poorly reconditioned barn awful walls and ceilings no dog art work any place in the hotel or rooms.... these hotels are known for being puppy friendly quite frankly I have boarders my pets in places that looked a **** of a better than this *I’m not a letter writer but just had to write about this awful experience as I said had this been my first experience it would have been my last ... the hotels in Greenville and Charlotte NC are a world above this just close it and cut your lossed

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Aloft Hotels

Customer service issue
Reported by GetHuman1038900
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 15 customers so far
Similar issue to 5 others
0 customers following this
Items needed
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Loyalty program number (if applicable)

Timeline

GetHuman1038900 started working on this issue
Aug 26th, 2018 6:04pm
GetHuman1038900 shared this issue with friends on Facebook
Aug 26th, 2018 6:05pm
GetHuman1038900 indicated the issue is not fixed yet.
Aug 30th, 2018 11:35am

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