Nothing catchy to write. I could not get a response from Allstate. Finally went to the agents office and brought her a copy of what is written here and said all I want is an answer in writing to attach to my new policy so I know I am covered. You would think it would have been an easy answer but I had to call them * days later to finally send a response. Case closed.

GetHuman3540954's Coverage question issue with Allstate from September 2019

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The issue in GetHuman3540954's own words
I wanted something in writing from Allstate telling me which is correct ... Just looking for a correct answer. I just renewed my Allstate policy after shopping. One of my cars is driven by my graddaughter at Texas Tech in Lubbock and is on my ins policy. Her sister is also at Texas tech and is covered under her dads insurance. There are rare occasions when they drive each others car ( like which one is closest to the road)*Also there are occasions when my son will drive my car if it is more convenient than jockying cars. I told this to my agent and said if it is not that often ,which it is not you are covered.*One of your competors told me that they must be included as "PERMISSAVE DRIVERS ON THE POLICY."*Need to know if they must be on the policy by name if they infrequently drive either of my * cars. My agent says "NO"
I am a customer who wants to be properly insured and have a question about liability that can be answered in very few words
What Allstate does not realize is that they have dozens of *** type numbers and anyone of them you call identifies you if you have a policy with them and refers you back to the agent. I wanted an opinion from another Allstate source
Over ** years at one time but for several years they were out bid by competition but I did go back to them
Ball is in their court. I can still change companies as next premium wont be paid for * weeks.One of the issues is with my agents comments and the comments made by their competition
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Allstate

Car insurance
Coverage question issue
Reported by GetHuman3540954
Sep 5th, 2019 - 3 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 264 others
0 customers following this

Timeline

GetHuman3540954 started working on this issue
Sep 5th, 2019 10:41pm
GetHuman3540954 indicated the issue is not fixed yet.
Sep 5th, 2019 10:42pm
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Sep 5th, 2019 10:42pm
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Sep 6th, 2019 12:53pm
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Sep 6th, 2019 12:53pm
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Sep 8th, 2019 6:58pm
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Sep 8th, 2019 6:58pm
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Sep 8th, 2019 7:14pm
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Sep 9th, 2019 9:15pm
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Sep 9th, 2019 9:16pm
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Sep 11th, 2019 1:34pm
GetHuman3540954 indicated the issue is not fixed yet.
Sep 11th, 2019 1:34pm