Hi my name is Dilpreet Singh and my policy number is *** *** *** and almost two and hal...

GetHuman2896848's customer service issue with Allstate from May 2019

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The issue in GetHuman2896848's own words
Hi my name is Dilpreet Singh and my policy number is *** *** *** and almost two and half months ago me and my brother went to Filling gas from Costco gas station in Hayward. And then I put my car in parking and turn engine off and then my brother open his window for open the gas tank cap and then suddenly the lady came in her car and her speed was more than speed limit and she hit her cars window mirror in my car window and one or two scratches on both cars . At that time no one take any action because it’s very minor scratches but two days ago she call me and she said give me dollars for fixing and I said it’s not my fault. My car was parking position then she said I call your insurance and I said ok . Now plz give advice what I do bcoz it’s not my fault it’s her fault . Plz help me Thank you.
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Allstate

Customer service issue
Reported by GetHuman2896848
May 10th, 2019 - a mon ago
I have an issue with Allstate too
Not resolved
Seen by 3 customers so far
Similar issue to 221 others
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Timeline
GetHuman2896848 started working on this issue
May 10th 2:27am