The issue is Joe McMullan Allstate Independent Insurance agent is discriminating agains...

GetHuman-bfgquilt's customer service issue with Allstate from April 2019

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The issue in GetHuman-bfgquilt's own words
The issue is Joe McMullan Allstate Independent Insurance agent is discriminating against elderly longtime customer (** years). Was advised that their office will only pay out for one claim during the term of their homeowners' policy. There was damage back in ****, however the damager to roof is in another location on the roof. There are some major roofing issues and are being told that the roof only needs a patch job. The home is nearly ** year old with the original roof. While the Allstate Claims adjuster even commented that the roof is in bad shape but they are only going to recommend the patch. Also, Allstate sent a person out to put up a blue tarp and caused even more damage to the room. Other individuals in the neighborhood have had wind and hail damage to their homes and are getting replacement roofs. Who can be contacted to go over the local independent agent for a *nd opinion?

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Allstate

Customer service issue
Reported by GetHuman-bfgquilt
Apr 11th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 208 others
0 customers following this

Timeline

GetHuman-bfgquilt started working on this issue
Apr 11th, 2019 12:36am