I received a bill, but no new policy,or insurance cards for proof of insurance

GetHuman1094806's customer service issue with Allstate from September 2018

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The issue in GetHuman1094806's own words
The problem: I received a bill, but no new policy,or insurance cards for proof of insurance
GetHuman1094806 did not yet indicate what Allstate should do to make this right.
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Allstate

Customer service issue
Reported by GetHuman1094806
Sep 5th, 2018 - 2 mons ago
I have an issue with Allstate too
Not resolved
Seen by 2 customers so far
Similar issue to 63 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman1094806 started working on this issue
Sep 5th 1:00pm