I was issued a refund and have yet to receive it and its been a week. ive been told two...

GetHuman930064's customer service issue with Allstate from July 2018

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I was issued a refund and have yet to receive it and its been a week. ive been told two different things on how I is being refunded
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Allstate

Customer service issue
Reported by GetHuman930064
Jul 30th, 2018 - a yr ago
I have an issue with Allstate too
Fixed
Seen by 3 customers so far
Similar issue to 37 others
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Items needed
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Email address on the account
Timeline
GetHuman930064 started working on this issue
Jul 30th, 2018 1:19pm
GetHuman930064 indicated the issue is not fixed yet.
Jul 30th, 2018 2:21pm