order:***************I recieved a framed picture that did not have the correct colr of...

GetHuman-saratgou's customer service issue with Allposters.com from July 2018

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The issue in GetHuman-saratgou's own words
order:***************I recieved a framed picture that did not have the correct colr of frame. I ordered SOHO Pecan but it was a different color of brown. I have another picture with the SOHO Pecan brown and the one I just recieved from allposters.com was a darker brown. I am not going to send it back-it will do. I just wanted to let allposters know in case the frame has been mis-marked with the wrong color name or some other problem that led to the mistake. I have gotten great service from allposters sothis is more of a heads-up rather than a complaint.*Thank you for your great customer service,**Sara Goulden
GetHuman-saratgou did not yet indicate what Allposters.com should do to make this right.
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How GetHuman-saratgou fixed the problem
Someone edited my comment above. I did not write the last sentence. In the future I will call the company.
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Allposters.com

Customer service issue
Reported by GetHuman-saratgou
Jul 2nd, 2018 - a yr ago
I have an issue with Allposters.com too
Fixed
GetHuman-saratgou shared how to fix
Seen by 6 customers so far
Similar issue to 7 others
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Timeline
GetHuman-saratgou started working on this issue
Jul 2nd, 2018 7:07pm
GetHuman-saratgou indicated the issue is not fixed yet.
Jul 3rd, 2018 11:09pm
GetHuman-saratgou indicated the issue is not fixed yet.
Jul 3rd, 2018 11:11pm
GetHuman-saratgou confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 11:11pm
GetHuman-saratgou confirmed the issue is fixed. Hooray!
Jul 5th, 2018 8:30pm