Saya telah buat pembayaran Insurance dan roadtax Exora WA****A pada * May...

GetHuman-norliana's customer service issue with Allianz Insurance from May 2018

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The issue in GetHuman-norliana's own words
Saya telah buat pembayaran Insurance dan roadtax Exora WA****A pada * May **** (**:**:** am) ref no *********...akan tetapi sehingga roadtax Kereta expired pada ** May ****, Saya tidak menerima roadtax tersebut. Dan pada ** May ****, en Helmi from Allianz maklumkan tidak mendapat sebarang maklumat berkenaan payment tersebut (walaupun saya telahpun email kepada Helmi Sharif pada * May **** , **:** am) . Dan keesokan hari (** May ****), beliau call maklumkan saya perlu bayar tambahan cost disebabkan insurance telah pun expired walhal saya telah pun membuat bayaran untuk renewal tersebut * minggu sebelum roadtax expired. Saya telah pun membuat bayaran tambahan tersebut pada hari yang sama iaitu ** May **** Sebanyak RM**.** (ref no ********* , **:**:** am) dengan harap an saya boleh menerima roadtax saya selewat-lewatnya ** May **** seperti yang dijanjikan tetapi ianya sangat mengecewakan kerana sehingga hari ini masih belum Di terima!!!....
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Allianz Insurance

Customer service issue
Reported by GetHuman-norliana
May 18th, 2018 - 10 mons ago
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GetHuman-norliana started working on this issue
May 18th, 2018 6:03am