Deceased account payments by cheque, after death, by one of two executors who had power...

GetHuman2808605's customer service issue with Alliance & Leicester (UK) from April 2019

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The issue in GetHuman2808605's own words
Deceased account payments by cheque, after death, by one of two executors who had power of Attorney, without knowledge of other executor. This executor was not informed he was joint executor until much later, after all affairs settled. Can I find out who these cheques went too and who cashed them. Only two cheques, each for £**** are involved.

GetHuman2808605 did not yet indicate what Alliance & Leicester (UK) should do to make this right.

How GetHuman2808605 fixed the problem
I chased and chased you to find out why my basic forms had not arrived, to be told you tqke ** days to send out things and then only use *nd. class!!!! My telephone calls were simply left dangling, with messages you were too busy and phone after the Stock Market closed - this did not work either. Post has just arrived over two weeks late!!!! Dated **th. April!!!!! No business deserves to survive when it treats customers like this.*I need to get Estate concluded before I take things further, hence annoyance over Santander inefficiency delaying progress.
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Alliance & Leicester (UK)

Customer service issue
Reported by GetHuman2808605
Apr 25th, 2019 - 2 years ago
GetHuman2808605 shared how to fix
Seen by 12 customers so far
Similar issue to 59 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number


GetHuman2808605 started working on this issue
Apr 25th, 2019 3:27pm
GetHuman2808605 confirmed the issue is fixed. Hooray!
Apr 29th, 2019 3:26pm

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