I booked my car rental at same time as purchasing my airplane tickets through Allegiant...

GetHuman3177791's customer service issue with Allegiant from July 2019

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Name on booking, 6 Character booking reference, Email address used for booking, and Date of birth for passenger
The issue in GetHuman3177791's own words
I booked my car rental at same time as purchasing my airplane tickets through Allegiant. I think it’s crazy for Allegiant to charge $***. To receive a confirmation number for a vehicle rental. It was very miss leading. I thought the total price you gave me was for flight & car rental. Until I was at rental place & they tell me I owe for the complete rental cost. My mistake was not reading the very fine print. As I’m sure most customers don’t & I’m also sure Allegiant is aware that they don’t. This is a complete ripoff to your customers. And all of the added fees you charge to fly Allegiant. It’s totally insane.**You also need to hire more people to compensate for the calls your customer services receive. A wait time of hour & half is also crazy.

GetHuman3177791 did not yet indicate what Allegiant should do to make this right.

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Allegiant

Customer service issue
Reported by GetHuman3177791
Jul 1st, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 7956 others
0 customers following this

Timeline

GetHuman3177791 started working on this issue
Jul 1st, 2019 5:55pm
GetHuman3177791 indicated the issue is not fixed yet.
Jul 2nd, 2019 1:47am
GetHuman3177791 indicated the issue is not fixed yet.
Jul 2nd, 2019 10:25pm