We just bought airline tickets & have * children but it only let us buy for * children...

GetHuman2598172's customer service issue with Allegiant from March 2019

Help with my Allegiant issue
The issue in GetHuman2598172's own words
We just bought airline tickets & have * children but it only let us buy for * children. Is that because our youngest is only * months & will be a lap child?? Also, does a diaper bag count as a carry on?
GetHuman2598172 did not yet indicate what Allegiant should do to make this right.
I have an issue with Allegiant too
How GetHuman2598172 fixed the problem
I ended up calling them with the gethuman * & they answered within ** min & I found out that online you are only able to add * kids so you must call in to add more. We added our *th baby who is obviously a “lap child” (*under *) & they notified me that we could door check a stroller & car seat for free as well as bring a diaper bag free of charge
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Allegiant

Customer service issue
Reported by GetHuman2598172
Mar 26th, 2019 - a mon ago
I have an issue with Allegiant too
Fixed
Seen by 12 customers so far
Similar issue to 4983 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger
Timeline
GetHuman2598172 started working on this issue
Mar 26th 5:35pm
GetHuman2598172 confirmed the issue is fixed. Hooray!
Mar 27th 7:04pm
GetHuman2598172 confirmed the issue is fixed. Hooray!
Mar 29th 7:05pm
GetHuman2598172 confirmed the issue is fixed. Hooray!
Mar 29th 7:05pm