Allegiant charged me for medical carry on bag.

GetHuman2597039's Baggage Problem issue with Allegiant from March 2019

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Top Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman2597039's own words
Tell them it was medical supplies in carry-on bag ... At check-in....she asked me about my carry-on. I said medical. She said is there ANYTHING THAT IS NOT MEDICAL? I said a couple of sweatshirts....she said you’ll have to pay then. That will be $**. I s@id they have never charged me for it. Well, she said if there is anything that is not medical....you have to pay. Had they told me ahead....I would have paid smaller amount ahead of time. I was in tears....my sis who bought tickets for me originally paid for it. I believe she should be re-Em bursted. If this is true that I cannot have a couple sweatshirts, pair of shoes along with medicines, c-pap machine, blood pressure monitor, oxygen monitor, etc....please tell me ahead of time. My sister’s name is Stephanie Wiley. She lives in The Villages, FL.
Because I had a couple of sweatshirts in there....she said I might st Pat $**.
Refund the $**. As I’ve never heard you couldn’t add a sweatshirt, etc if room with medical equipment.
I always follow the rules....
Answered their questionnaire...requested explanation....haven’t heard from them**Please help me. Thanks!!.
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Allegiant

Medical bag carry-on
Baggage Problem issue
Reported by GetHuman2597039
Mar 26th, 2019 - 25d ago
I have an issue with Allegiant too
Fixed
Seen by 8 customers so far
Similar issue to 4973 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger
Timeline
GetHuman2597039 started working on this issue
Mar 26th 3:27pm
GetHuman2597039 indicated the issue is not fixed yet.
Mar 29th 5:02pm
GetHuman2597039 indicated the issue is not fixed yet.
Mar 29th 5:04pm
GetHuman2597039 indicated the issue is not fixed yet.
Mar 29th 5:08pm
GetHuman2597039 indicated the issue is not fixed yet.
Mar 29th 5:14pm
GetHuman2597039 indicated the issue is not fixed yet.
Mar 29th 5:21pm