Golf bag carrier damaged * of * metal closures. It appears that damage was done by you...

GetHuman2229244's customer service issue with Allegiant from February 2019

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If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman2229244's own words
Golf bag carrier damaged * of * metal closures. It appears that damage was done by your personnel at St. Cloud, Mn airport. I noticed this when I received at arrival Punta Gorda, FL. airport. I notified clerk there and she took a photo of damage. Upon my return home I tried calling you several times but had over one hour wait. Would like carrier replaced since carrier part where metal clamps are attached is broken or torn away and leaves nothing to attach to. Carrier was purchased about one year ago for about ***.** to ***.**. I no longer have receipt. I also would like to request forms or instructions on how to apply for veteran eligible refunds on baggage fees etc. that we paid when purchased tickets. Thank you. Bill Hollenkamp
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Allegiant

Customer service issue
Reported by GetHuman2229244
Feb 17th, 2019 - 8 mons ago
I have an issue with Allegiant too
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GetHuman2229244 started working on this issue
Feb 17th 10:11pm