Health issue had to change flight from ******* to *******. We were charged $***.** for...

GetHuman1689775's customer service issue with Allegiant from December 2018

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Health issue had to change flight from ******* to *******. We were charged $***.** for * seats. We discovered at check in that retired military can receive free baggage check & seats. We gave our military id’s to agent. She gave us your customer service number. However, there is ** minute hold & our landline phone lost charge. Our confirmation number for flights was *S*HYZ. We were charged for. * sets of baggage $ * sets of seats. Can you help us get a refund. The number I had to use to get code was cell phone. Not good reception where we are. Please call us back on ***-***-****. Thank you for your help!
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Allegiant

Customer service issue
Reported by GetHuman1689775
Dec 4th, 2018 - a mon ago
I have an issue with Allegiant too
Fixed
Seen by 2 customers so far
Similar issue to 2964 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger
Timeline
GetHuman1689775 started working on this issue
Dec 4th, 2018 7:56pm
GetHuman1689775 confirmed the issue is fixed. Hooray!
Dec 5th, 2018 8:20pm