I booked two flights, one to Florida and one back to Norfolk, I was leaving out of Rich...

GetHuman-jazzbom's customer service issue with Allegiant from November 2018

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The issue in GetHuman-jazzbom's own words
I booked two flights, one to Florida and one back to Norfolk, I was leaving out of Richmond, VA. This trip was to support some kids going to Florida to play in a football game which is now not going to happen. I am now beint penalized by your company for something out of my control, and cannot get a voucher to use at a later date. I was just notified last night of the problem with the football team not going and i called in to cancel my flights and was told I will lose everything, this is totally unsat. My confirmation *'s are *SXLDV and *SXQ*K. ALL I am asking to make this right is a voucher to use at a later date and I was told no. This is not good for business and I shall pass my experience on to many of what happens here. I am a retired senior manager with the federal government and this does not look nor sound good at all.
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Customer service issue
Reported by GetHuman-jazzbom
Nov 28th, 2018 - 9 mons ago
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GetHuman-jazzbom started working on this issue
Nov 28th, 2018 9:53am