I was on flight **** with my mother on Saturday, November **. Confirmation *P*NPY. This...

GetHuman1632530's customer service issue with Allegiant from November 2018

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The issue in GetHuman1632530's own words
I was on flight **** with my mother on Saturday, November **. Confirmation *P*NPY. This flight was supposed to take off at *:** PM and it kept getting rescheduled due to maintenance issues. By ** PM my mother who was in a wheelchair and on a schedule for medications waited as long as possible before she had to go back home and was not able to fly out with me. Flight did not leave till around * AM Sunday morning November **, ****. Due to work related responsibilities I was not able to stay with her to accompany her on her new scheduled flight for the this Saturday December *st. My mom cannot travel alone and now she is stuck in a flight by herself. I was given $*** in vouchers for the trouble but this will not cover going back to get her and due to work I can’t go back. I was wondering if I can use the vouchers for my cousin Lisandra Soto and get the remainder of the trip covered by the airlines for her to get my mom and bring her to Sanford’s airport on Saturday. She would have been here already had we not gone through all the craziness on Saturday*Sunday. This has really become an inconvenience for my family and if you look into it you will see that I made a similar trip to Rochester the last few years on Thanksgiving, then bringing my mom back with me. I hope to keep this tradition going with her and hope you make it possible. I am a technician so I understand when mechanical things can break down but I also believe in taking responsibility, one down plane for maintenance is understandable but we went through it twice in one night, please consider my request, thank you.
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Allegiant

Customer service issue
Reported by GetHuman1632530
Nov 26th, 2018 - 9 mons ago
I have an issue with Allegiant too
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Seen by 9 customers so far
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Date of birth for passenger
Timeline
GetHuman1632530 started working on this issue
Nov 26th, 2018 10:51pm