Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lightslc may need:
Name on booking, 6 Character booking reference, Email address used for booking, and Date of birth for passenger
The issue in GetHuman-lightslc's own words
Our flight was canceled because we had trouble in air, burning smell, plane shaking violently. Finally landed with fire trucks behind us. They weren't sure they were gonna let us off at first. Then deboarded and canceled flight. Let us know they were NOT MAKING ANY ARRANGEMENTS and then left us! We had to rent a car and drive ** hours straight home. We lost wages and incurred additional costs and we were still shaken by air experience. We were refunded part of our flight which I had already notified our credit card that we would file complaint if not refunded. No other compensation was offered to offset additional costs to get home or even for scare in the air. Also the air stewardess in the back of the plane were VERY UNPROFESSIONAL, laughing at those who were trying to get off plane when landed and who were not As calm as they were. The head Stewardess in the front was very professional. I have tried to contact you through the emails I have from you to no avail. Please contact me ***-***-**** . I have already posted my experience and am having it shared. Amazing the number of patients I have that HAVE CONTACTED ME about my experience that Have seen it shared and cannot believe how it has been handled. They have shared they will not be flying Allegiant. Would like to update everyone that you made it right but so far do not see that! We have all receipts to share.*Katherine*L*****@***.com
GetHuman-lightslc did not yet indicate what Allegiant should do to make this right.
I have an issue with Allegiant too
How GetHuman-lightslc fixed the problem
We are waiting for GetHuman-lightslc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.